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2023-10-24 Gworks HUB AgreementFrontDesk, & Ops Hub City of Blair NE 218S16thSt Blair, NE 68008 United States Mindy Rump rnrump@)blairnebraska.org 402-533-2642 Phil Green pcgreen@a blairnebraska,org 402 426 6693 Item & Description Quantity Unit Price Total Finance Hub - Implementation and Onboarding 1 $0.00 $0.00 Fresh Start & Module Implementation - Accounts Payable, Bank Reconciliation, General Ledger, set up Chart of Accounts, & Receipt Management Utility Billing Hub - Implementation and 1 $0.00 $0.00 Onboarding Fresh Start Implementation: Set up all Utility Billing parameters including your services, rate tables, tax tables, penalty tables, and forms. Implement meter reading module. (Client is responsible for inputting customer/account data). Operations Hub - Implementation and Onboarding 1 $7,912.00 $7,912.00 FrontDesk Standard - Professional Onboarding 1 $3,000.00 $3,000.00 Professional Onboarding of FrontDesk Standard gWorks Cloud Migration - Finance Hub 1 $0.00 $0.00 Migration to gWorks Cloud for AP, BK, GL, PM from legacy gWorks Products gWorks Cloud Migration (Standard) - Utility Billing 1 $0.00 $0.00 Hub Migration to gWorks Cloud for UB & MR from legacy gWorks products - Import Utility Billing History from current year plus previous calendar year back to January 1st, -2 Onboarding Calls ( Configuration meeting & Pr -Go Live Meeting) -Resources for Self -Service Some manual Data entry may be required for certain field settings. gWorks Cloud Migration - Operations Hub 1 $0.00 $0.00 Migration to gWorks Cloud for existing assets from legacy gWorks products Finance Hub -Annual Subscription 1 $8,225.00 $5,470.00/year Annual subscription for Accounts Payable, General Ledger, /year after $2,75S.00 Bank Reconciliation, and Receipt Management discount for 1 year Item & Description Quantity Unit Price Total Utility Billing Hub - Annual Subscription 1 $24,000.00 $15,960.00 / year Annual Subscription. Includes Utility Billing and Meter /year after $8,040.00 Reading discount for 1 year Operations Hub -Annual Subscription 1 $9,890.00 $6,630.00 / year Annual subscription for gWorks Cloud Operations Hub /year after $3,260.00 discount for 1 year FrontDesk Standard - Annual Subscription 1 $8,928.00 $5,982.00 /year Annual Subscription for FrontDesk Standard for 2000 active /year after $2,946.00 public users discount for 1 year gWorks Payments - Rl (absorb) 1 $0.00 $0.00 Addition of gWorks Payments to FrontDesk No cost for implementation. Ongoing charges-- - Credit Card/Debit Card processing: 2.49% plus $1.00 per transaction with a $2 rninimum - ACH processing fees: $1.30 per transaction up to $50,000.00; $3,00 per transaction greater than $50,000.00 Account updater service: $5.00 per month Account updater fees: $0.70 per update Per Chargeback: $25.00 Per Retrieval Request Processed: $25.00 Per Arbitration Case: $15.00 Per eCheck Return: $10.00 Per eCheck Refund: $1.00 Per Merchant Disbursement Failure: $25.00 Annual subtotal $34,042.00 One-time subtotal $10,912.00 Total $44,954.00 Purchase terms This Order shall be in effect as of the last date in the signature boxes below ("Effective Date") and shall continue until the end of the term of the last Service in this Order, unless earlier terminated in accordance with the express termination rights set forth in this Order, if any, and the Master Services Agreement. A Service set forth above shall be in effect from the Effective Date and shall continue for the initial term specified herein for such Service, unless earlier terminated in accordance with the express termination rights set forth in this Order, if any, and the Master Services Agreement. Web -based Services and Desktop Services terms are one-year in length from January 1 - December 31 ("Calendar Year"). If this Effective Date is within a Calendar Year, the initial term prorates from the Effective Date month to the end of the Calendar Year. Upon expiration of the initial term of the applicable Web -based or Desktop Service, such Service will automatically renew for additional successive renewal periods of a one-year in term length aligned to the Calendar Year for such Service, unless earlier terminated in accordance with the express termination rights set forth in this Order, if any, and the Master Services Agreement or unless either party provides the other party written notice of non -renewal no less than thirty (30) days prior to the end of the then -current initial term or renewal term for such Service. Upon termination or expiration of a Service: (a) Client shall immediately pay all outstanding amounts it owes to gWorks for such Service as set forth in the table above; (b) Client shall immediately cease using such Service; (c) gWorks may take steps to change, remove, or otherwise block Client's access to such Service; and (d) upon payment in full of all fees owed to it, gWorks shall deliver to Client any Deliverables related to such Service, in their current form as of the effective date of termination or expiration, along with all documentation, Specifications, and Client Materials in gWorks' possession related to such Service. Annual fees are nonrefundable. Notwithstanding the above, if, within thirty (30) days after the termination of a Service data export is requested by Client, gWorks shall export such data files to Client, and such services will be charged at gWorks then -standard rates. No termination or expiration of a Service, this Order, or the Master Services Agreement will affect Client's obligation to pay all amounts set forth in the table above. Fees for all one-time Implementation or Professional Onboarding or Professional Services and fees for all Web -based Services and Desktop Services are due and payable as follows: ® Implementation or Professional Onboarding or Professional Services fees are due in full upon the Effective Date of this Order. ® Annual fees are payable in full or prorated based on the calendar month on the execution of this Ordering Document for the first year. For subsequent terms, the annual subscription, license, and product support fees (collectively, "annual fees") are due before or by the start of the Calendar Year term thereafter. Any Professional Services not defined in this Ordering Document are billable at gWorks' current hourly billable rate, or at gWorks sole discretion may be a separate Ordering Document of defined Services. Onsite service requests are billable at gWorks' current hourly billable rate with a minimum of eight (8) hours. One- time complimentary remote, web -based training is included with each Desktop Service within 15 days of software implementation. If the Client does not complete this complimentary training within 15 days, the training will be billable at gWorks' current hourly billable rate. Complimentary training will not exceed 2 hours per Desktop Service, or as set forth at gWorks sole discretion. This Order, including the then -current Master Services Agreement & Terms of Service and Privacy Policy, and all other agreements, policies, and documents incorporated herein, contains the entire agreement of the parties with respect to the subject matter hereof and shall supersede any and all prior or contemporaneous discussions, negotiations, agreements, or understandings between the parties, whether written or oral, regarding the subject matter hereof. This Order may be executed in one or more counterparts, each of which will be deemed to be an original copy of this Order, and all of which, when taken together, will be deemed to constitute one and the same agreement. This Order may be executed and delivered via facsimile, electronic mail, or other electronic transmission methods (including pdf or any electronic signature complying with the U.S, federal ESIGN Act of 2000), and the execution and delivery of this Order by such methods shall be deemed to be valid and effective for all purposes. This Order is subject to the agreements, policies, and documents set forth below, all of which are incorporated herein by reference, and which include a Sub -Merchant Agreement for card processing by a third -party service provider which includes an application for such card processing services provided to such third -party by gWorks with Client's credentials, including banking information, provided by Client and captured by gWorks in a "Merchant Boarding Form" which form is available to Client by gWorks upon request. By signing this Order, the Client expressly agrees that the information in the Merchant Boarding Form is true and accurate, and to all terms and conditions in the agreements, policies, and documents set forth below. ® Master Services Agreement &Terms of Service: hops: www.gworks.com/g2msatos ® Product Support Agreement: htt psIZwww.gworks.com/2023-productsup_portagreement ® Privacy Policy: hops: www.gworks.com/privacy�policy,� ® Sub -Merchant Agreement for Card Processing Services: o Bank Disclosure o Payment Sub -Merchant Agreement By signing this Order, the individual signing on behalf of Client certifies and warrants that they are authorized to sign on behalf of the Client, agree to the terms of this Order and any agreements and documents incorporated herein, attests that the information for this application and onboarding are correct to the best of their knowledge, and that, upon their signature, this Order and any documents incorporated herein will become the legally binding agreement of the Client. Signature Before you sign this quote, an email must be sent to you to verify your identity, Find your profile below to request a verification email. Mindy Rump 4z4? J� mrump@blairnebraska.org I� Brad Whittle bwhittle@gworks.com IdAad 141hz&e- 441 Julia Hale Senior Account Executive julia@gworks.com +14026206214 g Works 3905 S 148th St Ste 200 Omaha, NE 68144 USA ropbox Sign Audit trail Title Ordering Document: City of Blair NE - gWorks Essentials -... File name redir Document 1D 765eec0999d58bb5aeefl 3fc163dd36bc61 e93d7 Audit trail date format MM / DID / YYYY Status ISigned This document was signed on app.hubspot.com Document History 0 10 / 25 / 2023 Sent for signature to Mindy Rump (mrump@blairnebraska.org) SENT 19:42:35 UTC and Brad Whittle (bwhittle@gworks.com) from esign@hubspot.com IP: 54.174.52.20 ® 10 / 25 / 2023 Viewed by Mindy Rump (mrump@blairnebraska.org) VIEWED 19:42:58 UTC IP: 199.27.126.204 10 / 25 / 2023 Signed by Mindy Rump (mrump@blairnebraska.org) SIGNED 19:43:52 UTC IP: 199.27.126.204 10 / 25 / 2023 Viewed by Brad Whittle (bwhittle@gworks.com) VIEWED 19:47:27 UTC IP: 185.179.250.194 �' 10 / 25 / 2023 Signed by Brad Whittle (bwhittle@gworks.com) SIGNED 19:47:40 UTC IP: 185.179.250.194 O 10 / 25 / 2023 The document has been completed. COMPLETED 19:47:40 UTC Poworod by X Dropbox S01