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2021-01-08 Great Plains Communication-Broadband Internet4 CITY OF BLAIR STATEMENT OF WORK Great Plains Communications is pleased to submit this Statement of Work and associated Service Orders to the City of Blair, Nebraska. Great Plains Communications proposes to provide broadband internet service to 7 City locations. These locations are as follows: • City Hall - 218 S 16th St • Police Department -1730 Lincoln St • Library - 2233 Civic Dr • Public Works - 341 Grant St • Cemetery / Parks - 550 Jackson St • Water Plant - 742 E Fairview Dr • Waste Water - 850 E Fairview Dr In order to serve these locations, Great Plains Communications will place a fiber optic cable.and install an optical network terminal (ONT) at each of the 7 locations. This project will require the installation of new fiber optic lines in the City's right-of-way, which will be placed using a combination of aerial and buried construction. Great Plains Communications will submit all plans for new right-of-way approval to the City prior to construction. This proposal also Includes a Service Order to provide voice service to the City of Blair, which services are expected to commence sometime in the first half of 2021. Additionally, upon completion of the new fiber optic lines, Great Plains Communications will be able to provide further advanced and upgraded services to the City upon mutual agreement. All services shall be provided pursuant to the terms of the final Service Orders signed between the City of Blair and Great Plains Communications. We look forward to the opportunity to serve the City of Blair. Sincerely, The Great Plains Communications Team G R E A T P L A I N S C0MMUNI ATIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. Box 500 Blair, NE 68008 Phone: 1.888.343.8014 ORDER DETAILS Customer City of Blair Service Term 60 months Z- Location (service address) City Hall - 218 S 16th St, Blair, NE 68008 A -Location (if applicable) Title: Account Executive SERVICES Price Description Total Price; Product Qty P, is Standard Internet Access - 100xl00Mbps 1 $100.00 $100.00 CHARGES Monthly Recurring Charge: $100.00 Installation Charge: $0.00 Construction Charge: $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Estimated 90 days. Standard installation included in installation charge. Any after-hours installation (before lam or after 7pm) or expedited installation, if requested by Customer, may incur special installation fees. GENERAL TERMS AND CONDITIONS This order is entered between the Great Plain's affiliate listed below ("Provider") and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. SIGNATURE- Each party duly executes this order, intending to be legally bound. Customer: City of Blair Provider: Ne ' *jISIOed by: Sign: Sign: btn. a Print: A��,pev 3,44,zoo Print: Kelli Vondra Title: AJm t A.( Title: Account Executive Date: ® b9d Z0 Date: 12-11-2020 1 of 1 G R E A T P L A I N S COMMUNI AITIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. Box 500 Blair, NE 68008 Phone: 1.888.343.8014 ORDER DETAILS Customer City of Blair Service Term 60 months Z- Location (service address) Police Department —1730 Lincoln St, Blair, NE 68008 A -Location (if applicable) Date: �Q Z®Zv SERVICES j Product Qty Price Description Total Price:' Standard Internet Access - 100x100Mbps 1 $100.00 $100.00 CHARGES Monthly Recurring Charge: $100.00 Installation Charge: $0.00 Construction Charge: $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Estimated 90 days. Standard installation included in installation charge. Any after-hours installation (before lam or after 7pm) or expedited installation, if requested by Customer, may incur special installation fees. GENERAL TERMS AND CONDITIONS This order is entered between the Great Plain's affiliate listed below ("Provider') and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. SIGNATURE - Each party. duly executes this order, intending to be legally bound. Customer: City of Blair Sign: Provider:e Sign: g ffX'8rVY` MW bin a 7CO3B994E3424DB... Print: �� ®�� ` -3,4 o � d � Print: Kelli Vondra Title: A bmA ( Title: Account Executive Date: �Q Z®Zv Date: 12-11-2020 1 of 1 G R E A T P L A I N S COMMAUNi ATIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. Box 500 Blair, NE 68008 Phone: 1.8 8 8.343.8014 ORDER DETAILS Customer City of Blair Service Term 60 months Z- Location (service address) Library — 2233 Civic Dr, Blair, NE 68008 A -Location (if applicable) Print: Kelli Vondra SERVICES Product Qty Price Description Total Price Standard Internet Access - 100xl00Mbps 1 $100.00 $100.00 CHARGES Monthly Recurring Charge: $100.00 Installation Charge: $0.00 Construction Charge: $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Estimated 90 days. Standard installation included in installation charge. Any after-hours installation (before lam or after 7pm) or expedited installation, if requested by Customer, may incur special installation fees. GENERAL TERMS AND CONDITIONS_ This order is entered between the Great Plain's affiliate listed below ("Provider") and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. SIGNATURE - Each party `duly executes this order, intending to be legally bound. Customer: City of Blair Provid WW"C Sign: u. Sign: 4W U0, a Print: A ?6N ZR p c J Print: Kelli Vondra Title: A bn4 I A/. Title: Account Executive Date: /® bte Z060 Z) Date: 12-11-2020 1of1 G R E A T P L A I N S COMMUNI ATIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. BOX 500 Blair, NE 68008 Phone: 1.888.343.8014 ORDER DETAILS Customer City of Blair Service Term 60 months Z- Location (service address) Public Works — 341 Grant St, Blair, NE 68008 A -Location (if applicable) Title: A D .41 Al SERVICES Product ;Qty Price Description Total Price Standard Internet Access - l00xl00Mbps 1 $100.00 $100.00 CHARGES Monthly Recurring Charge: $100.00 Installation Charge: $0.00 Construction Charge: $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Estimated 90 days. Standard installation included in installation charge. Any after-hours installation (before lam or after 7pm) or expedited installation, if requested by Customer, may incur special installation fees. GENERAL TERMS AND CONDITIONS This order is entered between the Great Plain's affiliate listed below ("Provider") and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. SIGNATURE - Each party duly executes this order, intending to be legally bound. Customer: City of Blair Provid tljJr&eLfi:C Sign:G41t.� Sign: bin a Print: /d AR dA/ 3A r2 Z 0 � Print: Kelli Vondra Title: A D .41 Al JT�ftlecutive Date: /0' 24C ZOZv Date: 12-11-2020 1ofI G R E A T P L A I N S COMMA UNI TIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. Box 500 Blair, NE 68008 Phone: 1.8 8 8.343.8014 ORDER DETAILS Customer City of Blair Service Term 60 months Z- Location (service address) Cemetary / Parks — 550 Jackson St, Blair, NE 68008 A -Location (if applicable) Print: Kelli Vondra SERVICES !,Product :Qty Price Description Total Price 1 Standard Internet Access - I00x100Mbps 1 $100.00 $100.00 CHARGES Monthly Recurring Charge: $100.00 Installation Charge: $0.00 Construction Charge: $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Estimated 90 days. Standard installation included in installation charge. Any after-hours installation (before lam or after 7pm) or expedited installation, if requested by Customer, may incur special installation fees. GENERAL TERMS AND CONDITIONS This order is entered between the Great Plain's affiliate listed below ("Provider") and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. .SIGNATURE - Each party duly executes this order, intending to be legally bound. Customer: City of Blair Provid etdsr� -UX Sign / Sign: btn. A Print: 144 I?®// eUJ Print: Kelli Vondra Title: Abm (Al Title: Account Executive Date: Date: 12-11-2020 1 of 1 G R E A T P L A I N S COMMUNI ATIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. Box 500 Blair, NE 68008 Phone: 1.8 8 8.343.8 014 ORDER DETAILS Customer City of Blair Service Term 60 months Z- Location (service address) Water Plant — 742 E Fairview Dr, Blair, NE 68008 A -Location (if applicable) Title: Account Executive SERVICES ProductQty, Price Description Total Price' Standard Internet Access - I00x100Mbps 1 $100.00 $100.00 CHARGES Monthly Recurring Charge: $100.00 Installation Charge: $0.00 Construction Charge: $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Estimated 90 days. Standard installation included in installation charge. Any after-hours installation (before lam or after 7pm) or expedited installation, if requested by Customer, may incur special installation fees. GENERAL TERMS AND CONDITIONS This order is entered between the Great Plain's affiliate listed below ("Provider") and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. SIGNATURE,- Each party duly executes this order, intending to be legally bound. Customer: City of Blair Provid :_"i&41C Sign: / Sign: 1A Vo4ro, Print: rQ,rZB� ����� Print: Kelli Vondra Title: bM Title: Account Executive Date: /0 bxr- 0,69Z Date: 12-11-2020 1 of 1 G R E A T P L A I N S COMMUNI ATIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. Box 500 Blair, NE 68008 Phone: 1.8 8 8.343.8014 ORDER DETAILS Customer City of Blair Service Term 60 months Z- Location (service address) Waste Water — 850 E Fairview Dr, Blair, NE 68008 A -Location (if applicable) C 3B994E3424DB... Print: Kelli Vondra SERVICES t Product Qty ""Price Description Total Price! � Standard Internet Access - I00x100Mbps 1 $100.00 $100.00 CHARGES Monthly Recurring Charge: $100.00 Installation Charge: $0.00 Construction Charge: $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Estimated 90 days. Standard installation included in installation charge. Any after-hours installation (before lam or after 7pm) or expedited installation, if requested by Customer, may incur special installation fees. GENERAL TERMS AND CONDITIONS This order is entered between the Great Plain's affiliate listed below ("Provider") and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. SIGNATURJ, - Each party duly executes this order , intending to be legally bound. , Customer: City of Blair Provider: Sign: Sign: VOtn.� Va - Print: /3 1Q,e C 3B994E3424DB... Print: Kelli Vondra Title: 4>r /n Title: Account Executive Date: Pee- 0D Date: 12-11-2020 1 of 1 C G R E A T P L A I N S COMMUNE ANIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. Box 500 Blair, NE 68008 Phone: 1.8 8 8.343.8014 ORDER DETAILS Customer City of Blair -N. Fire Station Service Term 60 months Z- Location (service address) 1873 Nebraska St Blair, NE 68008, , NE A -Location (if applicable) Title:AS5is})tom r.r .f f(2A ;C)e SERVICES . Product Qty Price Description Total Price` Standard Internet Access - 100 x 100 1 $100.00 $100.00 Mbps CHARGES Monthly Recurring Charge $100.00 Non -Recurring Charge (due at install) $0.00 Upfront Charge (due upon signing) $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Estimated 90 days. Standard installation included in installation charge. Any after-hours installation (before lam or after 7pm) or expedited installation, if requested by Customer, may incur special installation fees. 'GENERAL TERMS AND CONDITIONS This order is entered between the Great Plain's affiliate listed below ("Provider') and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. SIGNATURE - Each party duly executes this order, intending to be legally bound. Customer: City of Blair Provider: N%tligA L C ocu i ne Sign: Sign: Vbin V a Print: ; D36 94E3424D8 ... Print: Ker onc�ra Title:AS5is})tom r.r .f f(2A ;C)e Title: Account Executive Date: % _),qA Date: 01-18-2021 1 of 1 G R E A T P L A I N S COMMUNI ATIONS SERVICE ORDER Great Plains Communications 1600 Great Plains Centre P.O. Box 500 Blair, NE 68008 Phone: 1.888.343.8014 ORDER DETAILS Customer City of Blair Service Term 60 months Z- Location (service address) 218 S 16th St, Blair NE 68008* A -Location (if applicable) SERVICES Product,' Qty Price Description,Total Price Unified Communications - Voice Plus 2 $30.00 Includes: Unlimited LD, Advanced $60.00 Advanced Handset, POE Switch, System Installation, Training, Maintenance, Inside Wiring, 1 Auto -Attendant Unified Communications - Voice Plus 2 $20.00 Includes: Unlimited LD, Basic $40.00 Basic Handset, POE Switch, System Installation, Training, Maintenance, Inside Wiring, 1 Auto -Attendant Unified Communications - Voice Plus 47 $25.00 Includes: Unlimited LD, Intermediate $1,175.00 Intermediate Handset, POE Switch, System Installation, Training, Maintenance, Inside Wiring, 1 Auto -Attendant CHARGES Monthly Recurring Charge $1,275.00 Installation Charge $0.00 Construction Charge $0.00 NOTE: all prices are before applicable taxes, fees, and surcharges. SPECIAL TERMS AND CONDITIONS Installation: Provider shall install and activate the voice services set forth in this Service Order as soon as practicable, but in any case no later than July 31, 2021 ("Deadline"), unless mutually agreed; in the event Provider is unable to meet the Deadline, Customer may as its sole remedy terminate this Service Order upon notice to Provider. Seats: Provider and Customer shall work together to mutually determine the final location placement of the above number of voice seats. 1 of 3 SERVICE ORDER GENERAL TERMS AND CONDITIONS This order is entered between the Great Plain's affiliate listed below ("Provider") and the undersigned Customer. The services, terms, charges, and other details agreed to between the parties are set forth above. This order is further subject to and governed by Provider's standard service agreement for business customers, available upon request. This order is subject to availability and will only become binding upon acceptance by Provider. Customer acknowledges it has read and understands the terms and conditions of this order. SIGNATURE - Each party duly executes this order, intending to be legally bound. Customer: City of Blair Provider• &AiMkJdW Sign: Sign: Ubtn�Va Print: ��®� ¢,Z 7C D3B994E3424DB... Print: Kelli Vondra Title: Aprvlv Title: Account Executive Date: 7,0 z v 12-11-2020 Date: 2of3 SERVICE ORDER VOID DISCLAIMER Before using any Voice over Internet Protocol ("VOlP") service, users should be aware that VoIP technology differs from traditional "plain old telephone service" in certain aspects. These differences may adversely affect the availability, timeliness, routing, quality, and functionality of communications, including emergency calling. Customer acknowledges it is Customer's responsibility to determine the appropriate technologies that are best suited to meet the Customer's communications needs. Customer should contact Provider to discuss the limitations of VoIP service if Customer has questions or concerns. The following terms and conditions apply to any VoIP service offered by Provider: 1. Automatic Location Information. To ensure automatic location information is reported to 911 dispatchers during emergency calls (also known as `Enhanced 911" or "E911"), Customer must accurately register with Provider the physical address where the VoIP service will be used, including if individual users are located at multiple physical addresses. Registered addresses are used to route 911 calls. Customer must notify Provider at least 5 business days prior to relocating the VoIP service (including any "nomadic" use) to allow Provider to update the registered address., If Customer fails,to notify Provider of changes to the registered address, Customer acknowledges and accepts all risk that automatic location information may not be accurately reported to 911 dispatchers which could cause a delay of failure of the emergency response. In certain cases when Provider is unable to route calls to the local Public Safety Answering Point ("PSAP"), 911 calls may be routed to the national emergency call center instead of a local PSAP. Due to these limitations, VoIP users should be prepared to provide their physical address and a callback telephone number to 911 dispatchers for proper response to the emergency location. 2. Compatibility. VoIP service may not be compatible with other services or equipment (e.g., security systems, medical monitoring equipment, credit card terminals, facsimile systems). Customer is responsible for ensuring any such services or equipment is compatible with VoIP service; Provider is not responsible for any third -party services or equipment that is interconnected with VoIP service. 3, Limitations. VoIP service, including the ability to make emergency calls, may be degraded or unavailable due to several factors. These factors include, but are not limited to: • Loss of electrical power • Loss of Internet connectivity • Network congestion or other problems with the Internet service • Defective customer premises equipment • Delays in updating Customer's registered service address (as described above) • Unavailability of E911 service outside the United States • Suspension or disconnection of service In the event of degradation, call quality may become choppy, clipped, or delayed, or the call may drop altogether or fail to complete. 4. Alternative Arrangements. Due to the inherent limitations of VoIP technology, Customer should have another backup means of calling emergency services (e.g., plain old telephone service, cellular service). 5. Duty to Inform. Due to the inherent limitations of VolP technology, Customer undertakes the duty to inform all persons who may use Customer's VoIP service about the limitations stated herein. 6. LIMITATION AND INDEMNITY. IN NO EVENT WILL PROVIDER BE LIABLE FOR ANY CLAIM, DAMAGE, OR LOSS RELATED TO THE FAILURE OF VOIP SERVICE (INCLUDING FAILURE OF EMERGENCY CALLS). CUSTOMER WILL DEFEND, INDEMNIFY, AND HOLD HARMLESS PROVIDER FROM ANY CLAIM, DAMAGE, LOSS, ACTION, PENALTY, AND ALL COSTS RELATED THERETO (INCLUDING ATTORNEYS' FEES AND OTHER LEGAL EXPENSES) RELATED TO VOIP SERVICE. This VoIP Disclaimer constitutes part of your agreement for service from Provider. By signing this disclaimer, you agree to be bound by these terms and conditions. Customer: City of Blair 3 of 3 STANDARD TERMS FOR BUSINESS CUSTOMERS SERVICE AGREEMENT 1, Applicability. This Service Agreement ("Aweement") governs the services provided by Great Plains Communications LLC or its applicable affiliate ("Provider") to the party purchasing services ("Customer"). By accepting service from Provider, Customer accepts the terms set forth in this Agreement as a binding agreement between Provider and Customer, without modification. 2. Purpose; Additional Terms. This Agreement establishes general terms, conditions, and a framework for Customer to purchase and use services fiom Provider. This Agreement may be supplemented by Provider with additional terms and conditions agreed upon by the parties, including applicable service schedules, and including specific terms and conditions stated in an order. 3. Services. Provider will provide Customer the services set forth in a service order executed by both parties. Part or all of the services may be provided by an affiliate of Provider. Additional services (including additional lines, features, IP addresses, cross connections, splicing, special building access, demarcation extensions, special equipment, or certifications), if available and requested, may incur additional charges, 4, Charges; Billing; Payment; Taxes; Assurance. 4.1. Charges. Customer will pay Provider the charges set forth in the order, which may include monthly recurring charges ("MRC" ), non-recurring charges ("NRC") including installation charges, or any additional specific charges applicable to the ordered service, including construction charges. Additional charges may also be described in the applicable service schedules. 4.2, Billing. Billing of MRC will commence at the start of the service term. Billing of NRC will occur upon or prior to the start of the service term (construction charges billed upon placement of order). A monthly statement of the amount due will be provided to Customer. 4.3, Payment; Late Fee. Customer will pay the amount due to Provider by the Payment Date shown on the statement. Any payment received after the Payment Date will be subject to a late fee, which will be the greater of 1.5% of the amount due or $10. If payment is not received within 30 days of the Payment Date, Customer will be considered in default, and Provider may suspend or terminate the services immediately. Upon any suspension or termination, Provider may require Customer to pay all past -due amounts and a reconnection fee, 4.4. Taxes. Except for taxes based on Provider's net income, Customer is responsible for all taxes and surcharges applicable to the services purchased by Customer. Provider will compute, bill, and collect fiom Customer all applicable taxes and surcharges and remit to the appropriate authority. Customer must present a valid exemption certificate if Customer is exempt from any tax or surcharge. 4.5. Assurance. Provider may require a reasonable deposit or other assurance if Customer fails to pay. Provider may use deposits to cover unpaid amounts. Upon full payment and closure of Customer's account, remainders of deposits will be returned to Customer. 5. Term and Termination. 5.1. Term, Each service will commence upon installation and remain in effect for the term specified in the order. Thereafter, the service will automatically renew on a month-to-month basis until terminated by either party upon 30 days written notice. Provider may deem the service term commenced if Customer unreasonably refuses or delays installation. 5.2. Early Termination. Customer will pay Provider an early termination fee ("ETF") if any service is cancelled or terminated before the expiration of the service term for any reason other than breach thereof by Provider. The ETF will equal 100% of the remaining MRC to be paid in the service term, plus any unpaid NRC. Customer acknowledges the actual damages fiom an early termination would be difficult to ascertain, and the ETF is a genuine estimate of actual damages Provider will suffer and is not a penalty. 6. Use of Service. Customer must abide by Provider's Acceptable Use Policy, found at https://WWw.gpcom.com/terms. Customer may only use the services for lawful purposes. Customer may not resell, share, trade, or in any way provide the services to any other customer. Customer will be responsible for all content transmitted by Customer or others using Customer's service. 7. Access; Equipment, Customer grants Provider a permanent easement on the property to install, maintain, and operate facilities necessary to provide the service. If Customer is not the owner of the property, Customer warrants it has lawful authority from the owner to allow Provider such access, If Customer fails to provide necessary access to the property, Provider may cancel the order and bill the ETF. Customer must provide access to and appropriate and safe space for the equipment. Customer will be responsible for damage to Provider's equipment due to Customer's negligence or willful conduct. All equipment placed on site by Provider will remain the property of Provider. Provider will not be responsible for any equipment or services furnished by Customer. 8. Limitation of Liability. Neither party will be liable to the other for any indirect, special, punitive, reliance, or consequential damages (including lost profits or lost data) of any kind arising fiom or related to this Agreement, the services, or performance of obligations hereunder. Provider's liability hereunder will not exceed the total amount paid by Customer for the service to which the claim pertains in the 12 -month period preceding the event giving rise to the claim, 9. DISCLAIMER. EXCEPT AS EXPRESSLY STATED HEREIN OR IN ANY SERVICE SCHEDULE, SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING TITLE, NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR THAT SERVICE WILL BE ERROR -FREE, VIRUS -FREE, SECURE, OR WITHOUT INTERRUPTION. NO COMMUNICATION BY PROVIDER WILL CREATE ANY SUCH WARRANTY UNLESS EXPRESSLY SIGNED BY AN OFFICER OF PROVIDER. 10. Confidentiality. Customer will not disclose the prices, terms, and conditions expressed by Provider for 3 years after expression. 11. Waiver. No course of dealing will be construed as a waiver. No waiver of any breach will be deemed a waiver of any other breach. 12, Force Majeure. Provider will not be liable for any delay, interruption, or failure due to causes beyond its reasonable control. 13. Governing Law; Severability; Change of Law; Jury Trial Waiver. This Agreement is governed by the laws of the State of Nebraska, without regard to its choice of law provisions. If any provision is held to be invalid or unenforceable under applicable law, such provision will only be ineffective to the extent of such invalidity or unenforceability, without affecting the remainder. In the event Provider is prohibited from providing service or required to change the service by any law, the parties will in good faith modify this Agreement or the affected order to comply with such law, including adjusting rates for increased costs; if no such modification is agreeable, either party may terminate the affected service without further liability. TO THE FULLEST EXTENT ALLOWED BY LAW, PROVIDER AND CUSTOMER EXPRESSLY WAIVE THE RIGHT TO TRIAL BY JURY FOR DISPUTES ARISING OUT OF THIS AGREEMENT. 14. Assignment, Customer may not assign the services without prior written consent fiom Provider, not unreasonably withheld. Provider may assign the services without notice or consent. The services are binding upon the successors, assigns, heirs of the patties. 15. Amendment. This Agreement and any order may only be modified by a duly executed written amendment or change order. M. Entire Agreement; Execution. This Agreement sets forth the entire understanding of the parties pertaining to the services provided by Provider. This Agreement and any order may be executed in counterparts, signed and delivered physically or digitally. ACCOUNT INFORMATION Please review, verify, and complete the following information to assist Great Plains in creating your account. GENERAL INFORMATION Tax ID #: '?— 410 64 16 % Business Legal Name: City of Blair Business Type and State (e.g. Nebraska corporation): municipal corporation Owner/Account Holder: Phone: 7W Z. (�Z(�, Email: 44 /'dip 0 14, / t/i I- 5 SCG . t> i Service Address: multiple locations Is the Service Address within city limits? Yes ❑ No Do you own the property (land and building)? Yes ❑ No Customer Is responsible for all land/building access. Property Manager contact information (if applicable): Billing Address: G� O>1"-' 13G4iR ,21 S. 14T T &Ato? tAk G to0 EXISTING CUSTOMER INFORMATION ONLY Current GPC Account #: Do you prefer billing on: ❑ Combined/Single Statement ❑ Separate Statement TAX INFORMATION Tax ID #: '?— 410 64 16 % Are you a tax-exempt business? 14 Yes ❑ No If yes, please provide a tax-exempt form. ACCOUNT PASSWORDS AND SECURITY In order to protect custouner privacy, you must authorize a CPNI Contact. Youu• CPNI Contacts) will be the only person(s) allolved to discuss customer proprietauy nehvork information ("CPNI") or make service changes. CPNI Contact: AAXOd MM Z,60 CPNI Phone: (% Z • 'Tut /f CPNI Email: c, tevt.)i 4r4 .&4 .d9 Account Password: �Q �► �� Password Hint: InA w LINE In order to make payments over the phone, you must establish a personal identification number ("PIN'). Yow, PIN is a unique identifier that hill be required to access your account through a secure payment portal. 4 -digit PIN: RJ / I I/ I TECHNICAL CONTACT Do you have a technical contact or consultant? If yes, please provide their contact information: 1�itl/%✓ t/Z�NdVII � ����� �lAi t'/rC�l'aSk4. o r� EMAIL SETUP Do you want a Great Plains email address (email a gpcom.net)? (Up to 10 free.) If yes, please list desired email addresses. NOTE: THISFORMISONLi,REQUIREDINEXCHANGESII'HEREGREATPLAINSCOMMUNICATIONS ISNOT THE, INCUMBENTLOCAL EXCHANGE CARRIER ("ILEC'). PLEASE CONTACT GREATPLAINS 1111THANYQUESTIONS. REQUEST FOR GREAT PLAINS BROADBAND SERVICE LETTER OF AUTHORIZATION FOR CITY OF BLAIR I designate Great Plains Broadband LLC, a subsidiary of Great Plains Communications LLC, as my preferred local exchange carrier and authorize said carrier to inform my current local exchange carrier of this change. I understand I may only designate one carrier to be my preferred local exchange carrier. INFORMATION Name(s) on Account: 1 SLAP Phone Number(s): S A-iT�et�E� Service Address: Billing Address: Current Local Exchange Carrier Account #: Current Local Exchange Carrier Password: SIGNATURE I certify I am of legal age Arid I have proper authority to sign this Letter of Authorization. I further accept responsibility for all charges incurred on this`account. - Customer: City of Blair Sign: Print:/ARM 13AZitQ3 Date: p ,�� C REQUEST FOR GREAT PLAINS COMMUNICATIONS LONG DISTANCE SERVICE LETTER OF AUTHORIZATION FOR CITY OF BLAIR I designate Great Plains Communications Long Distance LLC, a subsidiary of Great Plains Communications LLC, as my agent for the sole purpose of changing my preferred long distance service provider to Great Plains Communications Long Distance. INFORMATION Name(s) on Account: Iry of tAj jZ Phone Number(s): E i 14C0f> Service Address: Billing Address: SERVICE AREA - See the LATA map below for clarification I select Great Plains Communications Long Distance for (select one): Both intraLATA and interLATA calling. ❑ intraLATA calling (calls within my LATA). ❑ interLATA calling (calls to another LATA or to another state). SIGNATURE -,I certify I am of legal age and I have proper authority to sign this Letter of Authorization. I further accept responsibility for all charges incurred on this account. Customer: City of Blair Sign: pu I.�u-4-�?�; Print: A420" /3A Z2 8 &J Date: PHONE INFORMATION Please review, verify, and complete the following information to assist Great Plains in setting up your phone service. PHONE INFORMATION External Carrier of Choice: Ifyou are switching to long-distance from Great Plains, you will need to cancel your current long-distance service after porting. Do you have a PBX or other phone system? If yes, please spec: PHONE FEATURES - Unbundled phone lines include 3 f -ee features per line. Bundled phone lines may inchide more pee featzo`es per line, as stated on the Service Order. OO7envise, additional features mill be charged per the applicable tariff. Other features may be available as described in the applicable tariff. Contact Great Plains to discuss your phone needs. a v U A o a 1 44 k, ;9 Z 0 o Telephone Number �' ,7p U U c%i U c� U U c� U U A > H rn Listing Status Description Published* Published #s printed in directory; first published # free; see Directory Information below Unlisted* Unlisted #s not printed in directory, but appear for directory assistance and Caller IDs Unpublished* Unpublished #s not printed in directory nor appear for directory assistance nor Caller IDs Feature Description Caller ID If published, the name/number of incoming calls shows on phone (if unit capable of display) Caller ID w/ Call Wait If user is on phone, user notified of call waiting and 2nd caller's name/number shows 3 -Way Calling User can add 3rd caller to call Call Transfer User can transfer calls to another number Call Forward Busy If number is busy, incoming calls routed to another number (user cannot activate/deactivate) Call Forward Don't Answer If user doesn't answer, incoming calls routed to another number after ringing cycle Call Forward Fixed If number is busy, incoming calls routed to another number (user activates/deactivates) Call Forward Variable If number is busy, user can route incoming calls to another number manually entered Call Waiting User notified of incoming call on same line; 2nd caller hears ringing Do Not Disturb All incoming calls or only anonymous calls get a DND recording (aka telemarketer pest control) Voicemail An audio mailbox to record, store, retrieve, and handle audio messages Trunk Hunting Multiple lines roll in predefined order when preceding line is busy - **Customer must inform Provider of preferred hunting order prior to installation DIRE CTORYI1.NFORMATION — Customer is entitled to one directory, listing at no charge; all other lines are unlisted by default. to be published above Iesh Exba istings, it' listed numberspor unpublished n1 mbers will ri�w• additional I a gdspeathelappl able taxi fft� below. Listed Name: Directory Address: Yellow Page Heading: