2020-10-15 Electronic ContractingOctober 15, 2020
Blair Public Library & Technology Center
Attn: Aaron Barrow
2233 Civic Drive
Blair, NE 68008
RE: Blair Public Library & Technology Center
Dear Aaron:
Thank you for the opportunity to provide technology solutions for your organization. As part of
your project the following equipment qualifies for a one-year warranty covering our
workmanship and the manufacturer's warranty on equipment.
AUDIO/ VISUAL SYSTEM
Your system will be covered by warranty through 10/02/2021. In the event your systems
require service, please call us at (402) 341-2780. To help us serve you better, please reference
our Project Number 045004 when requesting support; applicable charges may apply.
To maximize the life cycle of your system and ensure you keep the system current with the
latest updates and maintenance, your organization may want to consider our Complete Care
program. Many of our clients find this option helps them to manage their budget, maintain
their technologies, and ensure service coverage that meets the needs of their organization. If
you would like to learn more about this program please reach out to our Customer Success
Department at csm@eccoinc.com.
Our certified technical teams and sales team are available to assist you with any further
technology plans or support. For more information visit www.eccoinc.com or contact us at
info@eccoinc.com or 1-800-366-5320.
We look forward to supporting your technology and organization in the future.
Sincerely,
Rudy Magee
Rudy Magee
Support Manager
WARRANTY TERMS AND CONDITIONS
Materials and labor provided by Electronic Contracting Company are warranted for a
period of one year after the completion of installation, or the first beneficial use of the
equipment by the end user, whichever comes first. Warranty coverage applies to
defects in materials and workmanship. Damages caused by lightning, water damage,
normal wear and -tear, intentional abuse or misuse of the system are excluded.
Required periodic testing per local codes is also excluded, unless such testing is included
in the original contract. (NOTE: If the systems stated are being serviced or inspected by
any company other than Electronic Contracting, during the warranty period, then ALL
warranty to the customer is void).
Electronic Contracting Company shall provide warranty service during normal working
hours (7:30 A.M. to 4:30 P.M., Monday through Friday).
Emergency after-hours warranty service is available at a rate of one-half the current
regular daytime service rate. Sunday and holiday warranty service are available at the
current daytime service rate. A two-hour minimum service charge applies to all after
hour's service calls.
Equipment purchased from, but not installed by, Electronic Contracting Company shall
be returned to Electronic Contracting for warranty repairs. Onsite service is available
for equipment not installed by Electronic Contracting Company; however, additional
labor necessary to remove such equipment is not included under the warranty.
Equipment purchased from, but not installed by Electronic Contracting Company, shall
be covered by the manufacturer's standard warranty period and shall commence as of
the date of sale.