2018-06-13 Silverstone HR Proposal11516 Miracle Hills Drive, Suite 100
Omaha, NE 68154
phone: 402.964.5624
e-mail: agordman@ssgi.com
Wisdom at Work.
SILVERSTONEGROURCOM
PROPRIETARY STATEMENT
This document and any attached materials are the sole property of SilverStone Group and are
not to be used by you other than to evaluate SilverStone Group's service, and are not to be
disseminated, distributed or otherwise conveyed throughout your organization to employees
without a need for this information or to any third parties without the express written permission
of SilverStone Group.
r SilverStone BUSINESS AND PERSONAL RESOURCE MANAGEMENT
GROUP 1k;
4-5-
CITY OF
BLAIQNEBRASKA
HR Services Proposal
Statement of Understanding
The City of Blair (the City) is interested in partnering with SilverStone Group to conduct
an organizational assessment to better understand the current and future staffing needs
of the City based on changes to the current workload and anticipated retirements. It is
our understanding this project would encompass approximately 10 current positions. In
addition, the City is interested in updating the organization's job descriptions and the
employee handbook. SilverStone Group suggests the following process to meet the City
of Blair's needs.
Project Outline — Organizational Assessment
As the City leadership looks towards the future, there is an interest in exploring how
redistributing current job duties or adding additional members to the team could create
efficiencies. In addition, due to upcoming retirements, an analysis of the current division
of work needs to be reviewed and tasks may be need to be redistributed. SilverStone
Group will meet with approximately ten current employees to better understand their
current responsibilities and solicit input on how the team could be organized to gain
efficiencies and better meet the needs of the citizens of Blair. As part of this project,
SilverStone group will also gather input from key stakeholders in the organization (the
Mayor, City Council and Department Heads).
The deliverable for this project will be a suggested organizational chart with job titles and
duties. If new positions are established, the City may have a desire for SilverStone
Group to create job descriptions and make pay recommendations, those projects are
described below.
Project Outline — Job Description Development
SilverStone Group will work with the City to develop an electronic job description
questionnaire that will be completed by job incumbents at the City. If a job has multiple
incumbents, then it may be necessary to have select job incumbents complete the job
description questionnaire. Information gathered from the completed questionnaires will
be used to help guide the job analysis process that will follow.
SILIIERSTONEGROUP.COM
BUSINESS AND PERSONAL RESOURCE MANAGEMENT SilverStone
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GROUP
Job analysis is the detailed examination of a job in order to collect information about job
duties, responsibilities, specifications (e.g., education and experience requirements and
required knowledge, skills and abilities), work environment, physical demands of the job,
etc. Job analysis allows for an accurate understanding of the work being performed in a
job. In order to complete the job analysis, a SilverStone Group consultant will interview
the employee to gather additional information about their position. The interviews will last
approximately 30 minutes per job and can be conducted in person or via the phone.
SilverStone Group will use the completed job description questionnaires, any existing job
documentation and the information gathered during the interviews to write a
standardized job description for each job. Upon completion, SilverStone Group will work
with relevant individuals at the City to review, edit and finalize all of the job descriptions
ensuring accuracy and thoroughness.
Project Outline — Market Analysis
A market analysis assists organizations in being competitive by helping them understand
what the going pay rates are in the marketplace. A market analysis will be conducted
using the City of Blair's job descriptions and the confirmed labor market(s) of interest for
each job. As a result of the market analysis process, SilverStone Group will provide a
detailed analysis for each job, showing its going pay rate in the market. Multiple data
sources will be used to provide an accurate representation of the going pay rate for each
job. SilverStone Group can also include in this analysis any survey data the City of Blair
has access to or utilizes. The information SilverStone Group provides will include base
pay, annual cash bonus and total cash compensation data (where available). Please see
_
Exhibit A for an example of the type of information SilverStone Group can provide.
SilverStone Group will conduct a review of the full market analysis results with the City of
Blair's leadership. This review will provide the City of Blair with the knowledge and
information to conduct its own detailed review of SilverStone Group's analysis. The City
of Blair's leadership will need to invest the necessary time and resources to thoroughly
review the market data as well as all survey job summaries included in the market
analysis. It is especially important to review the survey job summaries to ensure your
jobs at the City of Blair align well with the jobs we matched them to in our survey
sources. The City will need to provide SilverStone Group with documented feedback
where any concerns exist with the survey job summaries utilized in the analysis.
SilverStone Group will partner with the City to revise, as needed, and finalize the market
analysis information.
SILIIERSTONEGROUP.COM
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BUSINESS AND PERSONAL RESOURCE MANAGEMENT
GROUP
Project Outline — Employee Handbook Update
SilverStone Group will use the following steps to facilitate the City of Blair employee
handbook development process:
• Determine the City's current policies and practices.
• Review state laws for the state of Nebraska.
• Suggest inclusion of policies, especially where compliance -related information
is required and provide policy samples.
• Provide the City with best practices to review and consider updating existing
policies or practices.
• Facilitate discussion of changes to current policies and implementation of new
policies with members of the City's leadership team.
• The City will be responsible for formatting and distributing the final document.
• The completed employee handbook should be reviewed by a labor and
employment law attorney prior to distribution to employees. This service is not
included as part of this proposal.
Project Timeline
Once we receive a signed proposal, a mutually agreeable timeline will be developed for
each project. The timeline is dependent on a variety of factors (e.g., timely receipt of
requested information and market analysis feedback, complexity of the transition plan,
etc.). The City would like to have the organizational assessment completed by mid -
August. In order for SilverStone Group to meet the mid -August deadline, we would need
to receive a signed proposal and start the information gathering process no later than
July 2nd
Project Fees
SilverStone Group understands the City of Blair may wish to complete some or all
project phases as outlined. Monthly billing will occur for each project phase that is
completed. The following pricing schedule represents fees for the outlined phases of this
project. Any services outside of what is outlined in this proposal would be considered a
separate project with any proposal(s) prepared accordingly, or would be billed at the rate
of $300 per hour. Consultant travel expenses (mileage, meals, lodging, etc.), if
necessary, will be billed in addition to the above -stated fees.
SILIIERSTONEGROUP.COM
IIIIIFIFINaI
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BUSINESS AND PERSONAL RESOURCE MANAGEMENT
SilverStone (C-S)
GROUP
"This fee includes up to 20, 30 minute interviews.
"" Fees reflect one labor market per job title. Additional labor markets can be added at 50 % each per job title
per the above stated fees.
"""The total does not include any market analysis
SilverStone Group Team
Andie Gordman, SPHR, SHRM-SCP, CCP, Senior Consultant, will lead this project. Bryn
Schoening, SHRM-SCP, SPHR, Consultant, Russ Becker, MBA, SHRM-SCP,
Consultant and Ariana Orozco, SHRM-CP, HR Consulting Coordinator, will provide
project support. Other SilverStone Group professionals may provide project support as
necessary without altering the fees quoted. Professional profiles are included for your
review.
Proposal Acceptance
Thank you for the opportunity to submit our proposal. If you have any questions, please feel
free to call Andie Gordman at 402.964.5624. If the City of Blair chooses to engage
SilverStone Group for the work described herein, please sign where indicated on the next
page and return it to Andie at agordman@ssgi.com. We will then countersign and return a
copy to you.
SILIIERSTONEGROUP.COM
Legal Disclalmer. SllverStone Croup provides consulting services to clients using sound and generally accepted human resource
methods and practices. The consultation and information provided by SilverStone Group is not to be construed as legal advice. The
determination of the need for legal services and the choice of a lawyer are decisions that rest with the client, Clients are encouraged to
seek competent legal opinlon in all matters Involving potential legal exposure, SilverStone Croup Is not responsible for any legal liability
for consultative advice provided.
Indemnification; Limitation of Liability.
(a) Consultant shall defend, indemnify and hold Client and Its shareholders, directors, officers, employees and agents ("Associates"),
harmless from and against any and all claims, actions, administrative proceedings, judgments, damages, penalties, fines, costs,
taxes, assessments, liabilities, interest or losses (including reasonable attorneys' foes and expenses), together with all other costs
and expenses of any kind of nature, caused by the grossly negligent act or omission of Consultant, by the failure of Consultant to
perform any obligation required to be performed hereunder, or the infringement or misappropriation of any third party's intelleotuai
property rights, including without limitation any copyright, trade secret, trademark or service mark.
(b) Client shall defend, indemnify and hold Consultant and its board of directors, trustees, administrators, officers, faculty, employees
and agents ("Associates"), harmless from and against any and ail claims, actions, administrative proceedings, judgments,
damages, penalties, fines, costs, taxes, assessments, liabilities, Interest or losses (including reasonable attorneys' fees and
expenses), together with all other costs and expenses of any kind or nature, caused by the grossly negligent act or omission of
Client, by the failure of Client to perform any obligation required to be performed hereunder, or the infringement or misappropriation
of any third party's intellectual property rights, including without limitation any copyright, trade secret, trademark or service mark.
(c) Except for Indemnification obligations, neither party's total liability arising out of or related to this Agreement for Services under any
theory of law will exceed five times [tie total remuneration payable by the Client to Consultant.
Governing Laws and Forum. Where applicable, the parties to this Agreement hereby incorporate the requirements relating to 41
CRR, Section 60-1,4(a)(7), 60-300.5 and 60.741.6 This Agreement shall be governed by the laws of the state of Nebraska without
reference to, or application of, its conflict of laws principles, Any controversy, dispute or questions arising out of, in connection with or In
relation to this Agreement, between the parties, Its afflllated companies, shareholders, associates or board members or its
interpretation, performance or nonperformance or any breach thereof shall be resolved through mediation before a mediator mutually
agreed upon by the partles, In the event mediation falls to resolve the dispute within 30 days after a mediator has been agreed upon or
such other longer period as may be agreed to by the parties, such controversy, dispute or question shall be setifed by arbitration in
accordance with the rules of the American Arbitration Association as applied to Nebraska by a sole arbitrator, Any court having
judoclloOon thereof may enter a judgment upon the award rendered by the arbitrator, Eaoh party will advance half of the cost for the
arbitration. The provallIng party will be entitled to the right to record any judgment in any and all jurisdicttons In order to enforce the
judgment and an allocation of cast within accordance with the arbitrator's decision.
Billing, It Is agreed that any services provided under this Agreement shall be billed to the City of Blair. Billing shall occur alter the f4st
two weeks of the project start date and on a monthly basis thereafter. Amounts due shall be remitted upon receipt of Invoice, Upon
nonpayment of any sums hereunder, and to the extent that Consultant engages the services of an attorney or collection agency to
recoup such payment, payment of such reasonable fees attributable thereto shall become an obligation of the Client to the extent
permitted by law,
Termination. Client may terminate this Agreement at any time for any or no reason with written notice to SilverStone Group. Within 30
clays after such termination, Client will pay to SilverStone Group any undisputed and unpaid amounts SilverStone Group earned up to
the date of terminatlon only, without further liability.
Independent Contractor, SilverStone Group's rolaWnshlp with Client pursuant to this Agreement Is that of an independent contractor
and not an employee or agent, Nothing contained In this Agreement shall at any time be construed as to create the relationship of
employer and employee, principal and agent, partnership or joint venture as between Client and SilverStone Group. SilverStone Group
will Identify itself as an independent contractor or advisor to Client and will not identify Itself or hold Itself out as Client's employee.
811verSione Group acknowledges that It has no authority to act for or to bind Client In anyway, or to sign Client's name In anyway, or to
represont that Client is In anyway responsible for SilverStone Group's acts or emissions,
Confidential Information. SilverStone Group agrees that all Informatfon received during this engagement will be treated in lull
confidence and will not be revealed to other persons or organizations.
Insurance. SllverStone Group will maintain general liability and errors and omissions Insurance on all consultants providing services
under thfs Agreement,
Professional Standards. SllverStone Group Psychologists and Professionals adhere to the Coda of Ethics and Professional
Standards of the Amerloan Psychological Assooiation and the Society for Human Resource Management.
If the project terms and conditions outlined above are accepted by the City of Blair, please complete the following;
The terms and conditions set out above are agreed to and accepted this day of :3-"ri'e- T, 2018.
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Company
Market Analysis Results
SilverStolle
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Survey
Name
:five: 7/1/20,8
Scope
S u rvey
Job Title
# of
Orgs
# of
Incs 25th
Percentile
Base Data
50th Percentile
Annual
75th Percentile Bonus
Total Ca-,
Compensa
inistrative Assistant
Midwest Region/AII Industries/100-500 Ees
Executive Secretary and Administrative Assistant
N/A
N/A
39,279
48,374
59,081
pAnalyst
Midwest Region/AII Industries/$tOM-$50M Rev
Administrative Assistant ll
N/A
N/A
37,861
42,619
48,491
43,328
pAnalyst
Midwest Reg ion/All Industries/200-500 Ees
Administrative Assistant ll
N/A
N/A
41,202
46,365
52,742
47,175
pdata
Midwest Reg IIIRev
Administrative Assistant II (Senior)
61
196
42,004
45,870
52,139 2,032
48,064
pdata
Midwest Region/AII Industries/200-499 Ees
Administrative Assistant II (Senior)
55
182
43,258
48,273
57,468 2,904
51,512
Central Plains Region/All lndustries/$40M Rev
Administrative Assistant
N/A
'.N/A
40,043
43,470
47,998 879
44,349
er
North Central Region/All Industries
Administrative Assistant - Senior
367
5,174
49,114
55,427
62,490 3,210
56,711
/Office&Business
Central Plains States/All Industries
Secretarial/Administrative Assistance, Intermediate
43
482.,
38.983
41.485
45.341 1.772
42.006
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Company
omPanY Survey Sources SilverStone ( M
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Survey
Name
Business and Legal Resources' Salary Center
Survey
Abbreviation
BLR
Geographic
Scope
Regional
States Used
For Regional :Data
IA, KS, MO, NE, SD
Data Effective
Date
1/1/2018
Salary.com's CompAnalyst Market Data
CompAnalyst
Regional
IA, IL, IN, KS, MI, MN, MO, ND, NE,
2/1/2018
OH, SD, WI
Compdata Surveys BenchmarkPro Midwest
Compdata
Regional
IA, IL, IN, MI, MN, MO, ND, NE, OH,
1/1/2017
SD, WI
Economic Research Institute
ERI
Regional
IA, KS, MO, ND, NE, SD
1/1/2018
2016 US Mercer Benchmark Database - Metropolitan Benchmark Survey
IA, IL, IN, KS, MI, MN, MO, MT, NO
North Central Region
Mercer
Regional
NE, OH, SD, WI, WY
3/1/2016
Willis Towers Watson Office and Business Support Compensation Survey
WTW Office & Business
Regional
IA, KS, MO,ND, NE, SD
2/1/2017
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Survey Job Summaries
Administrative Assistant
BLR — Executive Secretary and Administrative Assistant
Provide high-level administrative support by conducting research, preparing statistical
reports, handling information requests, and performing clerical functions such as
preparing correspondence, receiving visitors, arranging conference calls, and scheduling
meetings. May also train and supervise lower -level clerical staff. Exclude "Secretary.
CompAnalyst — Administrative Assistant II
Provides administrative support in a variety of functions to an individual, team,
department or another group in an organization. Collects, reviews and analyzes data
and prepares reports, charts, budgets, and other presentation materials. Responds to or
routes routine inquiries from external or internal sources with own correspondence or
other messaging. Schedules and coordinates meetings, travel, and other group
activities. May be responsible for creating reports and distributing on a regular schedule.
Has advanced word processing, spreadsheet, and graphics software skills. Typically
requires a high school diploma or its equivalent. Typically reports to a supervisor or
manager. Gaining or has attained full proficiency in a specific area of discipline. Works
under moderate supervision. Typically requires 1-3 years of related experience.
Compdata — Administrative Assistant II (Senior)
Provides general secretarial and administrative support to a department or group of
professionals under general supervision. Performs work that is varied and generally
administrative or project oriented. Requires a broad understanding of organization
operations, organizational procedures, and personnel. Handles confidential and
sensitive material. Makes some independent decisions regarding planning, organizing,
and scheduling work. Associate's degree required and five years experience.
ERI — Administrative Assistant
Supports an organization or department by performing administrative services. Assists
management with administrative tasks such as tracking and compiling information of
interest. Prepares various reports detailing the administrative information handled by the
position. Reads and answers correspondence. May handle confidential information.
NOTE: This is not a secretarial position.
Mercer — Administrative Assistant - Senior
Under general direction, provides general administrative support to a department or
group of professionals. Exercises considerable discretion and independent judgment
SILVERSTONEGROUP.COM
IIIIIFIFINaI
BUSINESS AND PERSONAL RESOURCE MANAGEMENT
SilverStone (C-S)
GROUP
and is capable of analyzing complex information requests and determining complex
trends. Typically requires a high school education or equivalent and more than four
years of experience.
WTW Office & Business — Secretarial/Administrative Assistance, Intermediate
Provides secretarial/administrative support to nonexecutive employees or groups in the
organization I Uses business software applications (e.g., word processing, presentation
and spreadsheet) to prepare correspondence, reports, presentations, agendas, minutes,
etc. I Receives, screens and directs incoming calls, visitors, mail and email I Maintains
files, records, calendars and diaries I May arrange business travel, coordinate meeting
arrangements, and/or track expenses. Has developed knowledge and skills through
formal training or considerable work experience. Entry level often for those with work
experience in the skill area. Works within established procedures with a moderate
degree of supervision. Identifies the problem and all relevant issues in straightforward
situations, assesses each using standard procedures, and makes sound decisions.
SILVERSTONEGROUP.COM
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SILVERST0NEGR0UP.00M
PROFILES
ANDIE GORDMAN
SENIOR CONSULTANT
HR CONSULTING
Andie brings decades of diverse human resource executive
management experience to SilverStone Group. She provides
clients with practical advice on how to create a human
resource function to support the mission and vision of an
organization.
In her role as Senior Consultant, Andie provides support to
clients through her expertise in human resources
management and compensation management. Andie's work
with clients in the human resource assessment process
assists them in identifying areas for improvement and lays the
foundation for creating efficient and effective processes,
procedures and practices.
Andie's experience has allowed her to learn about the
success factors of many industries, including customer
service, sales, entertainment and hospitality. Prior to working
as a Senior Consultant for SilverStone Group's HR Consulting
Team, Andie was the Vice President of Human Resources
for MECA/CenturyLink Center Omaha and Director of Human
Resources for SITEL. In both roles, she worked with
management teams to implement human resource strategies
to increase efficiency and improve the employee experience.
Her wide range of experience allows her to help clients see
how the human resource function fits within the organization.
She routinely provides advice on all aspects including,
recruiting and selection, employee handbook and policy
development and compensation analysis.
Andie is a member of the Human Resources Association
of the Midlands, the Society for Human Resource
Management and World at Work.
Andie is an active community volunteer. Currently, she is
the president-elect for the Board of Trustees at Temple Israel
and the Certification Director for the SHRM Nebraska State
Council. She is also a graduate of the Greater Omaha
Chamber's Leadership Omaha Class 38.
SilverStone
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PHONE 402.964.5624
FAX 402.963.4083
AGORDMAN@SSGI.COM
PROFESSIONAL DESIGNATIONS
Senior Professional
in Human Resources SPHR
SHRM Senior Certified
Professional SHRMSCP
Certified Compensation
Professional CCP
EDUCATION
Bachelor of Arts
Organizational Communication
CREIGHTON UNIVERSITY
OMAHA, NE
SILVERSTONEGROUP.COM
PROFILES
BRYN SCHOENING
CONSULTANT
HR CONSULTING
Bryn has more than 10 years of Human Resources
management experience. She has held key positions,
including head of Human Resources, and has been
responsible for the development of Human Resources
strategies and the implementation of Human Resources
services and programs. Bryn has worked with teams across a
variety of industries, including union and non -union
environments within retail, manufacturing, public utility and
five-star hotels.
Prior to joining SilverStone Group, Bryn led many critical and
successful Human Resources initiatives. She effectively
managed the transformation of an HR department into a
strategic business partner, developed and launched a
comprehensive benefits program and created a
comprehensive talent management system. Her breadth of
knowledge and ability to initiate change make her an integral
member of the HR Consulting Team.
As an HR Consultant at SilverStone Group, Bryn works with
clients to solve HR challenges, including regulatory
compliance, employee handbook, policy development,
employee relations, job descriptions and compensation. In
addition, she partners with clients to ensure policies and
procedures are compliant and follow current best practices.
Bryn graduated from the University of Nebraska -Lincoln with a
Bachelor's degree in Human Resources. She received her
Senior Professional in Human Resources (SPHR) certification
in 2009, and she completed her Society for Human Resource
Management Senior Certified Professional (SHRM-SCP)
certification in 2015.
She is an active member of the Society for Human Resources
Management (SHRM) and Human Resources Association of
the Midlands (HRAM).
Bryn currently serves as a co-chair on the Governmental
Affairs Committee and a board member for HRAM. She also
serves as the Vice President of Public Relations for
Toastmaster SilverSpeakers. Bryn thrives on helping people
unleash their inner potential.
SilverStone
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PHONE 402.964.5649
FAX 402.964.4083
BSCHOENING@SSGI.COM
PROFESSIONAL DESIGNATIONS
Senior Professional
in Human Resources SPHR
Society for Human Resource Management
Senior Certified Professional SHRMSCP
EDUCATION
Bachelor of Science
Human Resources
UNIVERSITY OF NEBRASKA LINCOLN
L l` iGOLiV, lilt
SILVERSTONEGROUP.COM
PROFILES
RUSS BECKER
CONSULTANT
HR CONSULTING
With his core ideology focusing on employee engagement
and enrichment, Russ discovered his perfect career fit in
human resources with over 10 years of experience under his
belt. Russ enjoys developing unique strategies to meet the
needs of the ever -changing employee population.
Russ brings a diverse perspective to the table, having worked
across the country and in different industries. Through this
previous experience, Russ has led and participated in a
variety of projects and initiatives, such as developing a
mentorship program for employees to increase engagement
and productivity, and creating and administering employee
satisfaction surveys to identify key areas of improvement.
Russ has played a key role in the re -design of organizations
and teams, and has helped develop new compensation
structures and philosophies.
As a Consultant at SilverStone Group, Russ specializes in
developing and employing compensation practices that help
employers attract, retain, reward and motivate top talent.
Russ thinks of compensation as a puzzle — and he enjoys
solving the puzzle by knowing where to strategically place
each piece to meet an employer's goals. Although the puzzle
is generally the same, Russ knows that each organization
brings its own flavor and nuance to the mix — allowing him to
bring innovative solutions to the table.
Russ stays connected to his field as an active member
of WorldatWork, a global association for human
resource professionals.
SilverStone
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PHONE 402.964.5651
FAX 402.964.4083
RBECKER@SSGI.COM
EDUCATION
Master of Business Administration
UNIVERSITY OF SOUTH DAKOTA
VERMILLION, SD
Bachelor of Science
Business Administration
UNIVERSITY OF NEBRASKA KEARNEY
KEARNEY, NE
DESIGNATIONS
SHRM Senior Certified Professional
SILVERSTONEGROUP.COM
PROFILES
ARIANA OROZCO
HR CONSULTING COORDINATOR
HR CONSULTING
As an HR Consulting Coordinator, Ariana provides
administrative and operational support to her team with a
specific focus on compensation and HR compliance. She
assists with a wide variety of tasks, including job description
and policy development, compensation analysis, employee
handbook reviews, candidate sourcing, interview processes
and the creation of project deliverables and presentations.
She also evaluates compensation data and conducts
research on best practices and trends regarding policy
updates and changes.
Ariana's education and previous experience have equipped
her with the tools needed to deliver effective HR solutions
and exceptional customer service. She is currently working
on her Masters of Business Administration with an emphasis
in Human Resource Management at UNO. Ariana is a
member of the Human Resource Association of the Midlands
(HRAM) and the UNO Young Alumni Academy —Class of
2018.
SilverStone
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PHONE 402.964.5671
FAX 402.963.4083
AOROZCO@SSGI.COM
EDUCATION
Bachelor of Science
Human Resources Management
and General Management
UNIVERSITY OF NEBRASKA OMAHA
OMAHA, NE
PROFESSIONAL DESIGNATIONS
SHRM Certified Professional SHRM-CP
SILVERSTONEGROUP.COM